What is My Health Record?

My Health Record is a secure online summary of your key health information. It allows patients to access important health documents, including many pathology and diagnostic imaging reports, through their myGov account (to access My Health Records) or the 1800MEDICARE app.

Your results will still be sent directly to our clinic for your GP to review. If you view a result and are unsure what it means, please call Reception or book an appointment via HotDoc so your doctor can explain the results and discuss any follow-up care if required.

How do I link My Health Record?

Please see instructions on how to link My Health Record to myGov here.

How do I access my results through myGov?

  1. Sign into your myGov Account here.

  2. Select My Health Record from your linked services.

  3. Select the person whose results you are viewing.

  4. At the top of the page, Select ‘Documents’ & from the drop down menu ‘Clinical Records’.

  5. Choose the report type you would like to view from the list of categories that pop up. These can be filtered by date or by scrolling down to view the most recent reports.

How do I access my results through the 1800MEDICARE app?

Download the 1800MEDICARE app here. The app will guide you through the process of viewing your My Health Records.

Additional Help & Information

Please contact the myGov helpdesk on 13 23 07, My Health Record helpline on 1800 723 471 or email help@digitalhealth.gov.au.

See the My Health Record information sheet here for more information.

Accessing Results Through My Health Record